Every Ukrainian wants to pay only for the volumes of utility services that were actually provided. However, sometimes unpleasant surprises occur in the bills. Here's how to avoid this, as explained by "Kievteploenergo".
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SubscribeThe accuracy of any utility bill depends, among other things, on whether the consumer has submitted the meter readings. This procedure is conducted monthly within the timeframes set by the service provider.
For instance, "Kievteploenergo" accepts consumption data throughout the entire month, starting from the 6th. Bill generation takes place from the 1st to the 5th of each month.
If the consumer has timely submitted the readings from their apartment meters, they will only need to pay for the actual volume of hot water or thermal energy consumed. Otherwise, average consumption data from previous years will be used for calculations.
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At the same time, if the consumer receives a bill calculated "on average," they can initiate a recalculation to avoid paying more.
"If the readings were not submitted on time, they can still be corrected. This can be done via the CKS messenger or on the CKS website," said representatives from "Kievteploenergo."
Previously, the information portal Znai reported that "Kievteploenergo" urged consumers to carry out an important procedure: otherwise, bills will be astronomical.
Our portal also informed that the jokes are over: utility workers are preparing an unpleasant surprise for debtors.
Furthermore, we reported that hurry to gather documents or overpay for water: Kyivvodokanal made a statement for Ukrainians.